Case Study — Discount Retailer

Retailer Sees Returns.
The Good Kind.

Revenew reached new cardholders across a national bank network to drive new customers, visits, and sales for a National Discount Retail chain — hitting a four-month sales target in just three and a half, and winning customers straight from the competition.

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New Customers. Real Growth. Real Returns.

In just 3.5 months, Revenew EZEarn™ drove $2.84M in new sales for our discount retail partner — beating a four-month projection ahead of schedule, and capturing 24K new customers straight from the competition.

142K
New Customer Visits
$2.84M
New Sales
$7.97
ROAS
24K
New Customers from Competitor
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New Customer Visits — Projected vs. Actual

Offer TierProjected (4 months)Actual (3.5 months)
10% Offer92K86K
5% Offer56K57K
Total148K142K

New Sales — Projected vs. Actual

Offer TierProjected (4 months)Actual (3.5 months)
10% Offer$1.8M$1.73M
5% Offer$1.0M$1.11M
Total$2.8M$2.84M

Returns

MetricValue
Basket Size per Visit$19.92
ROAS (Return on Ad Spend)$7.97

Competitive Conquest

MetricValue
New Customers from Competitor24K
New Sales from Competitor Customers$659K
How this works: The discount retailer ran two concurrent offer tiers — a 10% standard offer and a more targeted 5% offer aimed specifically at competitor customers. Figures reflect campaign totals through May 2024, comparing the original 4-month projection against actual results at the 3.5-month mark.
Ahead of Schedule

$2.84M in new sales — target hit ahead of schedule

The retailer's campaign was projected to generate $2.8M in new sales over four months. It got there in just three and a half — closing at $2.84M, 101% of the original goal, with two weeks to spare. The 10% standard offer drove $1.73M of that total, with a more targeted 5% offer aimed at competitor customers contributing another $1.11M.

10% Offer
$1.73M
5% Offer
$1.11M
New sales by offer tier — $2.84M in total new sales
Volume That Delivered

142K new customer visits, a $19.92 basket each time

Across both offer tiers, our partner drove 142K new customer visits in the campaign's first 3.5 months — 86K from the 10% standard offer and another 57K from the more targeted 5% offer. Each visit averaged a $19.92 basket, and every dollar spent on the campaign returned $7.97 in new sales.

142K
New Customer Visits
$19.92
Basket Size per Visit
$7.97
ROAS
The Math Works

87.5% of new sales went straight to the bottom line

Of the $2.84M in new sales generated, $2.48M — 87.5% — flowed through as net new sales after incentives and acquisition costs. Just 12.5% went to customer incentives and acquisition fees combined, keeping the program lean while still winning real competitive share: 24K new customers came directly from competitors, contributing $659K in new sales.

87.5%
Net Sales
Net New Sales $2.48M
New Customer Incentive $228K
Acquisition Fee $128K

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